# Plumbers In Pennant Hills > Licensed local plumbers serving Pennant Hills, Thornleigh and Turramurra - same-day service, 24/7 emergency response, fixed pricing, and a look at the fittings on the outside of the house that nobody has touched in years. ## Key details - Last updated: 30 August 2026 - Phone (24/7): 1300 381 569 - Email: info@plumbersinpennanthills.com.au - Website: https://plumbersinpennanthills.com.au - Service area: Pennant Hills, Thornleigh, Turramurra - Hours: 24 hours a day, 7 days a week, including public holidays - Operator: Dr Energy Pty Ltd, trading as Dr Energy Electrical & Plumbing Services (ABN 40 679 445 884, NSW Plumbing Licence 368473C) - No public street address: this is a service-area business that travels to the customer. ## What we do not take on - We are plumbers and gas fitters. We do not do asbestos removal. Where a job requires cutting into material that may contain bonded asbestos, the removal is referred to a licensed asbestos removalist before we continue. - We do not do roof replacement, tiling, waterproofing membranes as a standalone trade, or electrical work beyond disconnection and reconnection of the systems we install. - We do not quote plumbing sight-unseen on a job that needs a camera or a pressure test. Where a phone diagnosis is not honest, we say so. - We do not service commercial kitchens, industrial process pipework, or fire services. - We do not charge an after-hours surcharge that was not disclosed on the phone before attending. ## Services - 24/7 emergency plumbing - burst pipes, major leaks, sewage backups, gas smells - Garden taps repaired and replaced, and new outside outlets installed - Gutters, downpipes and stormwater pits cleared - Blocked drains - clearing, jetting, CCTV camera inspection - Pipe relining, with the gear carried in rather than plant driven into the yard - Hot water repairs and replacement, including how each type behaves in a power cut - Gas fitting, outdoor appliance clearance checks, compliance certificates ## Hot water brands serviced Rinnai, Bosch, Rheem, AquaMAX, Dux, Vulcan, Solahart and Stiebel Eltron. Serviced as an independent licensed plumber, not as an agent for or endorsee of any manufacturer. ## Why customers choose us - Local team - most genuine emergencies reached within the hour - Fully licensed and insured (NSW Plumbing Licence 368473C, verifiable on the NSW Fair Trading register) - Upfront, fixed quotes agreed before work starts - Lifetime workmanship warranty, in writing ## Local knowledge (Pennant Hills specifics) - **The defining local fact: the outside taps are the ones that have to work, and they are the ones nobody maintains.** A garden tap lives outdoors, gets cranked hard by whoever is using it, and is usually the first fitting on a house to start weeping. Nobody rings a plumber about one, because it is outside and it is only dripping, so it drips for a decade. - **Pennant Hills adjoins substantial bushland reserve**, and parts of this shire are mapped as **bushfire prone land**. **What any particular property is required to have is a question for the NSW Rural Fire Service and the council, not for us**, and we point people there rather than summarising their documents. The RFS publishes **Planning for Bush Fire Protection**, which sets water supply requirements for development on bushfire prone land. - **What is ours is narrower and practical: taps, outlets, pumps and fittings.** Whether they work, whether a hose from them reaches, and whether the supply behind them depends on the power staying on. - **Reach is a plumbing question and it is checkable in ten minutes.** Put a hose on each tap and see where it gets to. Where it does not reach a side of the house, adding an outlet is ordinary work and not expensive. - **Power matters to some supplies and not others.** A mains-pressure tap needs no electricity, because the pressure comes from the network. **A tank fed by an electric pump does**, so a supply that depends on one depends on the power staying on. That distinction is the single most useful thing to know about a static supply. - **The honest limit, stated plainly: we do not give fire safety advice**, describe survival plans, or suggest that any plumbing arrangement makes a property safe. Our scope stops at the fittings. - **Drains: one question splits every call in two.** Does it only happen when it rains? No means the sewer, and the ordinary causes. Yes means **leaf load**, which on a bushland-edge property collects in exactly three places: **the gutters, the downpipes and the stormwater pits**. A pit stops passing water long before it looks full. - **Water going over the front of a gutter is drainage, not weather.** It puts roof water down the wall and into the ground beside the building, every time it rains hard. - **Hot water: what happens in a power cut is the comparison nobody makes.** A **storage** system holds a volume that is still hot during an outage; it simply will not reheat. A **continuous flow** unit holds nothing and generally needs mains power for its electronics and ignition, **including a gas one**, so no power means no hot water immediately. Neither is wrong. The trade-off just deserves thirty seconds before an order goes in. - **Relining: the hidden cost in an excavation quote is getting the machine to the pipe.** Relining gear is carried in through a normal gate on foot. Plant has to be driven to where the pipe runs, and on an established property that can mean taking something apart or hand-excavating instead. **Ask any excavation quote how the machine reaches the pipe.** - **Gas: the installation was compliant, and then the garden kept growing.** Outdoor appliances have minimum clearances to combustible material, set by the manufacturer and the standard. Several seasons of planting later those clearances may no longer exist, and it applies to the flue terminal as much as the appliance. **Usually the fix is a pair of secateurs**, which is exactly why it is worth pointing at. - Sydney's water is soft, so a failed hot water system here is a spent anode or element rather than limescale. ## Key pages - [Home](https://plumbersinpennanthills.com.au/): service overview, entry pricing and service area - [Blocked drains Pennant Hills](https://plumbersinpennanthills.com.au/blocked-drains): rain or no rain, and the three places leaf litter collects - [Hot water systems Pennant Hills](https://plumbersinpennanthills.com.au/hot-water): how each type behaves in an outage, and the sizing tables - [Burst pipes and leak repairs Pennant Hills](https://plumbersinpennanthills.com.au/leaks-burst-pipes): the garden tap nobody rings about - [Pipe relining Pennant Hills](https://plumbersinpennanthills.com.au/pipe-relining): carried in through the gate rather than driven into the yard - [Gas fitter Pennant Hills](https://plumbersinpennanthills.com.au/gas-fitting): outdoor clearances, connection and compliance certificates - [About us](https://plumbersinpennanthills.com.au/about-us): licence, insurance and who operates this site - [Contact us](https://plumbersinpennanthills.com.au/contact-us): phone, hours, service area map and callback form ## General pricing (entry figures, published on the homepage) - Getting a van to your door: $0 booked through this site (call-out fee waived), otherwise up to $180 - Daytime hourly rate across the Sydney market: $100-$150 (this is the market rate, not how we quote) - After hours, weekends and public holidays, market hourly loading: $180-$250 - A typical repair: $250-$700 - We quote per job, not per hour, and the fixed price is agreed in writing before work starts. ## Typical pricing by service These are indicative 2026 Sydney ranges published on the site, not quotes. Every job is individually quoted at a fixed price in writing before work begins. Blocked drains - Clear a blocked drain: $150-$400 - Camera inspection: $250-$450 - Jetting a stubborn line: $400-$700 - Locate and mark a defect: $250-$500 - Written findings: included Burst pipes and leaks - Emergency make-safe: $250-$500 - Leak detection: $300-$600 - Burst pipe repair once located: $400-$1,200 - Flexible hose replacement: $150-$350 - Written findings: included Pipe relining - Camera inspection: $250-$450 (credited against the reline if you proceed) - Sectional patch: $900-$2,200 - Full run reline: $3,500-$7,000 - Root cutting or descale before lining: $400-$900 - Written scope: included Hot water - Diagnose and repair (element, thermostat, valve, anode): $250-$650 - Electric storage replacement in the same position: $1,400-$2,800 - Continuous flow: $1,900-$3,500 - Heat pump: from $3,200 - Assessment before any replacement is quoted: included Gas fitting - Leak test and make safe: $200-$450 - Appliance connection to an existing point: $250-$550 - New gas point: $450-$1,200 - Supply, route or flue assessment: $180-$350 - Certificate of Compliance: included on every gas job ## Reviews disclosure The Google reviews shown on this website belong to Dr Leak Plumbing, a sister plumbing brand run by the same people with the same licensed crews. They are not reviews of this brand name. This is disclosed on the site rather than presented as reviews of Plumbers In Pennant Hills.